Accessories, Events

Airlines Offer New Services for a Fee

October 7, 2013 by

Flight attendant

Remember the days when you would get a meal on domestic flights? By the time the flight attendants delivered drinks, meals, and picked up your trash it was almost time to return your trays and seats to the upright position to prepare to land.

It looks like passengers will be able to enjoy this and other services again in the near future, for a fee.

Legroom

Upgrades like extra legroom

Airlines Introducing New Fees for More Services

Airlines plan to introduce more new fees, but this time it’s not just extra charges for handling your baggage. These fees are tied to services passengers will actually enjoy…services that return flying to a pleasurable experience.

New services include things like:

  • Extra legroom
  • Early boarding
  • Access to quiet lounges
  • Apple iPads preloaded with movies
  • Hot first class meals in coach
  • Letting passengers pay to have an empty seat next to them

Along with these in-flight services passengers will also have the ability to skip baggage claim and have their luggage delivered directly to their home or office.

In-flight meal

Some Services Already Being Offered

Technological upgrades have already made it possible for airlines to sell services and or products to passengers when booking as well as follow-up emails, at check-in, and via their mobile phones even minutes before boarding. Delta Airlines has equipped their flight attendants with wireless devices that make to possible to sell passengers last-minute upgrades to seats that offer more legroom.

“We want to get back to a point where people feel like travel isn’t something to endure, but something they can enjoy.” — Bob Kupbens, Delta vice president of marketing and digital commerce

Why Fees for More Service?

It’s easy to think back at the services we once had and wonder why we have to pay for that level of service today. The fact is that today, most fares don’t cover the actual cost of flying. When adjusted for inflation, the cost of jet fuel has almost tripled in the past decade while the average cost for a domestic roundtrip ticket has only gone up 3%.

Airlines are attempting to recast fees as trip enhancements to help cover costs and give travelers a flying experience they can enjoy.

Photo credits: georgeparrilla, TravelingOtt, avlxyz



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1 comment

  1. Penny W. says:

    I am old enough to remember when flying was fun, when we got real cutlery and linen napkins with our meals, and movies and snacks were free. And the seats weren’t as crammed together! Miss those days.


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